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Speechless: The Erosion of Free Expression in the American Workplace (BK Currents (Hardcover)) ReviewAs a business ethicist, I expected to find in Speechless a detailed discussion of the implications of voice and silence for ethics in organizations, with references to topics like whistle-blowing, groupthink, and moral imagination. I found that discussion in Chapter 9, which is about the right length for it, because those topics have been covered well elsewhere, and Chapter 9 is a good introduction to many of the important works in that area.The rest of the book treats the restriction of expression in the workplace as an ethical problem of a different order, with implications both for the quality of life of individual employees, and for the quality of participation in political and cultural institutions outside the firm. But despite clear advocacy for greater freedom of expression in the workplace, Speechless also explores the risks that such freedom poses: a hostile working environment, partiality in public bureaucracies, employees driven to distraction by each other, or the legal and reputational threats that can arise when someone says something thoughtless. The result is a thorough, evenhanded, and entertaining study of a perennial problem: with liberty comes liability, both for those who grant them and for those who take them.
Speechless's readable discussions of the relevant legal frameworks and cases are particularly helpful. They facilitate not only understanding the tensions between goods at stake, but also identifying remedies that can be taken at both the public policy and the enlightened-management levels. For scholars interested in exploring the implications of speech and its restriction in the workplace, this book is a useful introduction to the perspectives of law and management on the problem. Managers trying to ascertain what they have a responsibility to control and what they have the freedom to permit will also find Speechless to be a valuable resource . . . as will employees who are curious or nervous about the risk posed to their careers by the scope of their convictions or their recreations.
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